About Us
Proven Expertise
Who We Are
We are Dr. Felicity Baker and Dr. Jo Burrell, experienced clinical psychologists, chartered coaching psychologists, and proud members of the Health and Care Professions Council.
🌟 Decades of Expertise
With over a decade of experience, we’ve partnered with hundreds of businesses across the globe to enhance employee mental health, resilience, and wellbeing.
Our work is grounded in academic excellence, with a proven record of published research that informs everything we do.
💡 What Drives Us?
Our mission is simple: to deliver high-impact, evidence-based, and supportive interventions that empower organisations to achieve real, measurable change. Whether it’s building resilience, improving mental health, or creating a thriving workplace culture, we’re here to guide you every step of the way.
📈 Lasting Results, Every Time
We are as passionate today as we were when we started. Our tailored programs of training, coaching and supervision are designed to lead to sustainable and quantifiable psychological change, helping you and your teams not just survive—but thrive.
Creating Resilient Workplaces That Thrive
At the heart of every successful organisation is a commitment to employee wellbeing—a cornerstone of both individual and organisational resilience. But building a psychologically healthy work environment doesn’t happen overnight; it requires a thoughtful, strategic approach.
💼 We’ve Got You Covered
With our extensive experience and proven, science-backed methods, we take the guesswork out of workplace wellbeing.
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Strategic solutions: We provide tailored wellbeing solutions that support your employees to tackle stress at its root and build resilience.
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Empower your teams: Through training, coaching, and HR supervision, we’ll help you create strong, cohesive culture ready for any challenge.
🏆 Proud Winners of the HR Most Influential Thinker Award 2024 for our contribution to HR services, we’re industry leaders in helping organisations like yours put employee wellbeing at the centre of everything they do.
🌱 Sustainable, Lasting Impact
Our wellbeing and resilience solutions are designed to do more than address the symptoms—they develop adaptable, flexible tools that foster lasting psychological change.
By combining cutting-edge research with a compassionate, human approach, we create an environment that prioritises:
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Psychological safety
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Curiosity
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Collaboration
Ready to transform your workplace? Let’s build a resilient, thriving organisation together.
We've Got Your Back
"Every person who has attended a session has come away with additional skills and resources to enable them to cope with the challenges and uncertainty we all face. The feedback has been so positive from everyone involved with many people requesting additional sessions.
I have no doubt that the investment we have made as an organisation in providing this service for our workforce has made an immeasurable positive and long-term impact.”
Lisa Tomlinson, Head of People, Fircroft College
Our Values
Evidence-based solutions
Our unique scientific approach draws on the latest research literature to create evidence-based and credible solutions. We only offer what is proven to be effective.
Human approach
Our human, needs-led model allows us to work collaboratively and inclusively with all our clients, whether they are organisations, teams or individuals.
Sustainability
We prioritise resourceful approaches to building wellbeing and resilience that develop lasting capacity and create sustainable long-term change.
Clinical expertise
Our solid grounding in ethical clinical practice and decades of healthcare experience ensures our services are safe, supportive and effective.
Psychological change
Our wellbeing solutions provide practical, skills-based and impactful tools that ensure positive psychological change.
We came into the workplace wellbeing and resilience space from long established professional backgrounds in clinical and research practice and our values reflect this.
How we started
Our incredible journey began in our spiritual home, the NHS, where we worked tirelessly to support positive change for people with mental health difficulties. Playing a part in improving the lives of people in our community was a privilege and an experience we will never forget.
But we gradually realised that beyond the clinic walls there were millions of people who were in desperate need of our psychological skills and expertise. In workplaces everywhere, stress and other mental health issues were affecting increasing numbers of employees and employers had little clue about how to address this problem.
So, in 2013 we set up Ultimate Resilience. Our mission was to create psychologically healthy working environments in which people can flourish and thrive. Since then, we’ve been super busy researching, designing and innovating (we’ve also won some awards!). And our hard work has paid off, because we now have proven results – our support really makes a difference!
Dr Felicity Baker, C.Psychol., AFBPsS
CEO & Founder
Where to next?
We are constantly developing new solutions, responding to the needs of our clients and providing interventions that ensure lasting positive psychological change for those we work with.
We are proud to be contributing to the growing knowledge in our field through ongoing research collaborations and academic publications.
Through our journey we have come to fully understand which factors are crucial to workplace resilience. We know that a one size fits all approach is not always effective. We understand that our clients have differing needs around staff mental health and wellbeing and timing is everything. That’s why we take a customised approach with every organisation we work with.
We are so excited for the future! As more and more organisations seek out our unique expertise and approach, we’re moving ever closer to our goal of banishing stress and creating a healthy workplace culture for all.
Dr Jo Burrell, C.Psychol., AFBPsS
CEO & Founder
